Think Legal in collaboration with Fair Practice invite you to attend this CPD-accredited webinar.
Workshop overview
The contents of this workshop is specific to developing communication skills and raising awareness of attributes within oneself that may affect communication and listening skills.
Through this workshop, you will learn more about specific biases that are inherent in all of us and the tools to overcome them to engage effectively with people.
Using these tools will assist practitioners to enhance their skills in developing empathy for clients and co-workers within the work environment.
Who this is for
This workshop is ideal for mediators, HR practitioners, social workers, lawyers, psychologists, educators, and anyone involved in resolving conflict across professions. The workshop is at an introductory level, therefore any practitioner looking to add to their skillset is encouraged to attend.
Workshop outcome
The webinar will be coached throughout the training on the practical effects of the theory taught on Unconscious Bias. This training is intensive with the aim to develop more techniques in the conflict resolution practitioner’s toolkit.
Course content
The course is accredited with the SABPP (2 CPD points)
- Ethics
- What is unconscious bias
- Conflict resolution practitioner’s toolkit
- Unconscious bias in South Africa
- Types of unconscious bias
- Why should the conflict resolution practitioner understand their biases
- Strategies and techniques to reduce and minimize unconscious bias.
What delegates will learn
- The role of ethics in the process of conflict resolution
- Different types of unconscious bias and how to identify them
- How to reduce the effects of unconscious bias.
Accreditation
The 2-hour webinar is accredited and certified through the nationally recognised South African Board of Peoples Practices (SABPP) and SAAM (South African Association of Mediators) for 2 CPD points.
Your trainer
Veerash Srikison is an admitted advocate and the founder of Fair Practice, a dispute resolution services organisation based in Johannesburg, South Africa. She has been nominated and won the category of Best Mediation Firm of the Year in the South African Prestige Awards 2022/2023. Veerash is a skilled mediator and negotiator with over 10 years of experience. She is passionate about helping people resolve their disputes in a fair and cost-effective way. She is also a certified trainer in mediation and negotiation, and she regularly conducts workshops and training courses on these topics.
Registration
Once payment is made you will receive a confirmation email of your booking. No part of this webinar may be copied, recorded, distributed or shared in any format by an attendee or otherwise.
If you require additional information or assistance to book/pay for this webinar, please email us on training@fairpractice.co.za
