Fair Practice

Mediation Skills Training: 17 – 19 & 21 – 22 Aug 2023

2 Jan, 2023Events, Mediation & Negotiation

Fair Practice Mediation Skills Training

Event details

Mediation Skills Training - CPD Accredited

WHERE: Online training
START: 17 August, 2023 9:00 am
END: 22 August, 2023 4:00 pm
DURATION: 5 full days
COST: R7,500
Accredited by.
IMI - International Mediation Institute
This training programme is fully booked!

Course overview

Our accredited Mediation Skills Training will prepare any person to mediate disputes in any environment, including high-complex disputes in any sector. We maintain a high standard of training that includes, pre-preparation, role-plays, group work and current practices of mediation both nationally and globally.

Our trainers are expert mediators who have attended extensive training themselves to provide practical coaching to each delegate during the course. Our trainers will provide in-depth knowledge of the practice and process of mediation from their own experiences.

This course is designed for professionals, including HR practitioners, from any sector involved in dispute resolution. This course is also designed for anyone representing parties in a mediation. Delegates will be taught effective communication skills and process management to move the dispute towards a collaborative approach to reaching a realistic mediated agreement.

The Fair Practice Mediation Skills 5-day (40 hours) training programme which has been included in the Arbitration Foundation of South Africa ADR Diploma (endorsed by the University of Pretoria) ensures that anyone undertaking this 5-day programme is trained on up-to-date theory and practices of mediation. All participants undertaking this programme through Fair Practice and its collaborating partners will be taught the foundational skills of conducting themselves competently as a mediator and once completed successfully may begin practice as a mediator. 

This training program complies with the skill set needed to be regarded as a mediator in terms of Rule 70 of the Magistrates Court Rules and Rule 41A of the High Court Rules of South Africa. In addition for any other profession, the course is accredited by SABPP for 30 CPD points.

Course outcome

Delegates will have opportunities to take on the role of a mediator in a simulated mediation process. The class will be coached throughout the training on the practical application of the theory taught. This training is intensive with continuous assessment and activities to develop the mediator’s toolkit.

What delegates will learn

  • How to Work Through the Stages In the Mediation Process
  • The Principles of Mediation
  • Role, Function and Duties of the Mediator
  • Ethical Challenges of the Process
  • How to Include Key Role-players to the Mediation
  • Utilising Problem-Solving Negotiation Techniques
  • Facilitating the Negotiations to Preserve Relationships
  • Analyse the Concerns of the Disputants
  • Effective Communication Skills of the Mediator
  • Breaking Deadlock in a Mediation
  • Working Through Diversity, Assumptions, Prejudices and any Bias
  • Understanding the varying Cultures of the Disputants
  • Commercial and Legal Reality Testing
  • Building the Mediator’s Toolkit
  • Mediating Online
  • Putting Together a Mediated Agreement


Our Mediation Skills training programme is accredited and certified through the nationally recognised South African Board of Peoples Practices (SABPP) with allocated CPD points (30); and certified internationally through the International Mediation Institute (IMI).


For individuals: Register here
For companies: Training dates can be scheduled with the client’s group availability

• 20% Early bird discount if registered and fully paid before 15 July 2023
• Closing date for registration 1 August 2023
• Limited spaces available

Download the full training brochure by completing the form below:

Mediation training brochure download

What previous delegates say:

“I have had the pleasure of attending mediation training that was facilitated by Veerash. She is knowledgeable, patient and relatable as a facilitator thus enabling robust discussion and analysis – which is where the key learning sits. I really enjoyed her approach, she is very measured and succinct in her thinking and practical in the delivery of the material.”

Akona Makoboka – Employee Relations Lead (Africa), ACCENTURE

“I have attended Mediation training presented by Veerash and I was impressed by her depth of knowledge and approachability. She conveyed the theory of the mediation process, but made the contents very practical for all the delegates. I would recommend her for this type of training without reservation.”

Judith Griesel – Labour Law Consultant, GRIESSEL CONSULTING

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